*오픽 노잼 42 / ROLE PLAY 12번

13번은 past experience 문제다. ​


"I'd like to give you a situation to act it out. - You would like to buy a new cell phone. - Call a store and ask three or four questions about a new phone you would like to purchase. "

 

 

 

 

"I'm sorry, but there is a problem I need you to resolve. - You have booked a non-refundable plane ticket.- However, something has happened that prevents you from going next week. Call the travel agent, explain what has happened, and offer two or three alternatives to resolve the problem."

Urgent meeting~
resolve my company problems
refund as mieage points

please notice me that u change the plan.

 

 

 

 

 

​"I'm sorry, but there is a problem I need you to resolve. - The clothes you have ordered have arrived, but one of the shirts has a problem. - Call the clothing store and explain the problem. Give two or three alternatives to solve the problem. "

 

 

"That's the end of the situation.- Have you ever bought a piece of technology which was not what you wanted or different from what you had expected. Was the feature not what you wanted or did it just not work properly?

vaping machine

​"That's the end of the situation.- Have you ever bought concert tickets or made plans for a trip, or made plans for other things, but had to cancel because you could not make it?- When was it?  What happened? - Tell me everything that you did to resolve it. "

 

www.youtube.com/watch?v=k3mOV3Q6uzg